Frequently Asked Questions

 

PURCHASING & DOWNLOADS

 

Q: What is your refund policy for crochet patterns?

A: Due to the nature of digital files there are no returns, exchanges, refunds, or cancellations. Please read the pattern listing carefully and ask any questions before purchasing. Be sure to check skill level and required materials. If you have purchased a duplicate pattern (you accidentally bought the same pattern twice), you may choose another pattern of equal value to replace the duplicate.

 

Q: How do I get my download?

A: All of my pattern shops provide instant downloads, with the exception of the pattern packs on Etsy. Pattern packs are listings on Etsy where you can purchase multiple patterns for a discount. The pattern pack download links are emailed through Ravelry.

 

Q: How long will it take to receive my pattern?

A: All instant downloads are available as soon as payment clears. For more info, see Pattern Download Tips. The only exceptions are the pattern packs on Etsy, which must be emailed manually by me. The pattern pack download links will usually be emailed within 24 hours. If you do not see an email within 24 hours, please contact me directly from your Etsy invoice using the “message seller” button.

 

Q: I need my pattern right away. Will I get an instant download?

A: Yes. Unless you are purchasing a pattern pack (see above), your pattern purchase will be an instant download from any of my pattern shops as soon as your payment clears. See Pattern Download Tips.

 

Q: I lost my download. Can you send it to me again?

A: Your pattern can be downloaded as many times as needed. See Pattern Download Tips for a reminder on how to find your purchase.


SALES & DISCOUNTS

 

Q: Do you offer discounts on your patterns?

A: Yes! See details below. Be sure coupon discount has applied before purchasing as there is no refund or price adjustment after purchase.

Shopify: To promote my newest pattern shop, use coupon code CBJ50 to receive 50% off all patterns for a limited time. Add pattern(s) to cart. Apply coupon code during checkout.

Etsy: I have created "pattern packs" on Etsy for an easy way to save money on purchasing multiple patterns. You can purchase a pack of 3, 5, 10, or 15 patterns. Save more money with the larger packages. Add pattern pack of choice to cart. List pattern choices in "note to seller". Pattern packs are not eligible for any further discounts or coupons.

Ravelry: On Ravelry there are many different discounts available. The coupon codes are listed directly in the listing for each pattern. There are discounts for buying 2, 3, 5, 7, and 10 or more patterns. Add pattern(s) to cart. Apply coupon code during checkout.

 

Q: How can I get free crochet patterns?

A: If you provide professional photos of my patterns on a model that I can use in my pattern listings (with the photographer’s permission of course), then I will give a free pattern of your choice (for each photo used). For more details, see this page: Crochet by Jennifer Incentive Program.

 

Q: How can I be notified of sales, giveaways and new pattern releases?

A: Follow my Facebook page and Instagram account for the latest offers and pattern releases.


ABOUT MY PATTERNS

 

Q: What do the different skill levels on the patterns mean?

A: I generally design “intermediate” level patterns. For my own patterns this means that you should already know how to do basic stitches (sc, hdc, dc, etc.) and be able to follow written instructions. Here is how I grade the skill level in my own patterns:

Easy: Easy projects using basic stitches, repetitive stitch patterns, simple color changes and simple shaping and finishing.

Intermediate: Intermediate projects with a variety of stitches, mid-level shaping and finishing. In my patterns, if I use post stitches (fpdc, bpdc, etc.) I automatically label it intermediate skill level.

Advanced: Experienced projects using advanced techniques and stitches, detailed shaping and refined finishing.

 

Q: Which patterns do you recommend for beginners?

A: I recommend the following patterns: Ava Sun Hat, Dream Weaver Beanie, Pinwheel Beanie, Puppy Hat, Bella Slouch with Bobble Bow, Samantha Slouch, Katrina Ribbon Cloche, and the Taryn Hat. Others that include a slip stitch ribbing but are still quite easy are the Nordic Beanie and the Kaycee Ponytail or Messy Bun Beanie.

 

Q: What do I do if I can’t find the exact yarn that you used for the pattern?

A: It is very rare that I design a project that can only be made with one specific yarn. Most of the time I will list a weight (e.g. #4 worsted weight) and list the brand I used for the sample photo. An easy way to find a similar yarn is to go to YarnSub and type in the brand name that you are trying to match. It will give you a list of comparable substitutes.

 

Q: What sizes do your patterns include?

A: I almost always write my hat patterns in at least 5 sizes, from baby to large adult. Some come in as many as 7-8 sizes. I do not charge separately for different sizes like some designers do, so you get more value for your money. (By the way, although a lot of my patterns show a baby in the photo, check the sizes...most go all the way up to adult size!)

 

Q: Do you provide assistance with your patterns?

A: Absolutely, email me any time at info@crochetbyjennifer.com. I will do my best to get back to you in a timely manner. While you are waiting to hear back from me, you can also check this forum on Ravelry for answers to pattern questions: http://www.ravelry.com/groups/crochet-by-jennifer-pattern-forum. If you do NOT hear back from me within 48 hours, please send me another message.

 

Q: Do you provide video links for special techniques or stitches?

A: Yes. In my patterns, if I use a special stitch or technique, I always try to include a video link to help demonstrate that technique.

 

Q: Do you provide photo or video tutorials for entire patterns?

A: No, I'm sorry but I do not make videos for my patterns at this time. Almost all of my designs are intended for an intermediate skill level. Crocheters at this skill level should already be familiar with most of the techniques used and should be comfortable following a written pattern using a standard format (I follow guidelines from the Craft Yarn Council, see "How to Read a Crochet Pattern"). If I design a pattern using trickier stitches or techniques that aren't easily described with written instructions, I will include mini photo tutorials to help guide you through the tricky sections (you can also email me with any specific questions). If you are just learning to crochet (or if you are a visual learner) there are many designers that specialize in providing "how to" video tutorials (I highly recommend Moogly).

 

Q: Can I sell items I make from your patterns?

A: Absolutely! Although not required, it is considered good crochet etiquette to list the pattern designer if you sell your item online. Every designer appreciates it if you credit them properly. You can say “(name here) pattern from Crochet by Jennifer” if you are listing an item on Etsy, Facebook, Instagram, etc. If you are selling your items in person at a craft show you are not required to list where the pattern is from (although if someone asks, it is always appreciated if you share this information).

 

Q: What is included in the cost of your patterns?

A: The cost of each pattern covers my time spent designing and testing the pattern in multiple sizes, taking and editing photos, writing and editing the written pattern, and taking the time to have my pattern tested by professional testers to ensure that all instructions are clearly and accurately explained. I provide printable PDFs in a clear ad-free and professional format.


ABOUT MY BOOKS

 

Q: Where can I find your books?

A: My books are available in craft stores like Joann's, Michaels, and Hobby Lobby and also in book stores like Barnes & Noble. You can also find them online through Amazon, Books-A-Million, Indiebound, Book Depository, etc. They also can be found in some yarn catalogs like Knit Picks Yarn. See more info for Crochet Style and Baby & Kids Crochet Style on their separate pages. All of the patterns in my books are also sold individually through my pattern shops.


CROCHET IN GENERAL

 

Q: Do you have any tips to help me follow a written crochet pattern?

A: Yes. Please see the "How to Read a Crochet Pattern" page on the Craft Yarn Council website.

 

Q: What exactly is gauge (or tension)?

A: A pattern gauge is the number of stitches and rows in a given measurement, preferably 4 inches wide by 4 inches tall (10 cm x 10 cm). A good crochet pattern will list the yarn and hook size used to achieve the finished size with the gauge provided. Tension is the stress, force, or pressure you apply to your yarn as you are working with it (i.e. if you crochet "tightly" or "loosely"). You can practice with your tension if you need to loosen/tighten up to match gauge, or you can just change the size of your hook.

 

Q: Why is gauge important when following a pattern? (Or, why does my hat come out smaller/larger than it is supposed to?)

A: Everyone crochets with a different tension. Lots of factors can influence this such as your skill level (practice practice practice!), the brand of hook you are using, and even if you take a lot of breaks (your tension may be different when you come back to the project). If the size of your finished item does not match the size you were trying to make, this means that your gauge is different than the designer's gauge. It does not mean the pattern is wrong. All you have to do is change your hook size (or adjust your tension) until it matches the gauge provided. It is also very important to pay attention to the yarn listed for a pattern. Different brands of yarn can vary widely, even for the same “weight”. For example, Red Heart Super Saver and Caron Simply Soft yarns are both considered “worsted weight” but are totally different in size. I crochet with a little more tension than average, so some people have to go down in hook size to match my gauge. If your project comes out too large, keep this in mind so you can adjust your tension or hook size.


ABOUT ME

 

Q: How long have you been crocheting/designing patterns?

A: Almost 40 years crocheting (and designing since 2011)! My grandmothers both taught me to crochet when I was a little girl, but until my mid 30s, all I ever made was afghans. In November of 2010 I got back into crocheting and within a few months I was tweaking patterns, then writing my own designs. I still find that I am constantly learning as I go.

 

Q: Which of your patterns are your favorites?

A: I edit this answer once in a while because my favorites change over time. Right now my most favorite pattern ever is the Making Waves Beanie. I could make that one over and over again. Some of my other favorites are: Isosceles Slouch, Thunderstruck Beanie, Charisma Beanie, Chinook Braided Cable Beanie, Spiral Herringbone Beanie, and Winter Weave Slouch. I tend to like the heavily textured patterns the best.

 

Q: What are your favorite brands of yarn?

A: I personally prefer yarns that are approximately 50/50 blends of cotton and acrylic. Because my designs are all about texture, I want the stitches to be clearly defined. I find that the stitches really stand out with cotton and the acrylic makes the finished piece softer and lighter. I also use acrylic/wool blends. Some of my favorite brands have been discontinued but I'm still using them as I have a bunch left in my stash. My favorite #4 worsted weight yarns are: Lion Brand Cotton Ease (discontinued), Hobby Lobby Baby Bee Hushabye (discontinued), Euro Baby Babe softcotton worsted, and Plymouth Yarn Encore. Some of my favorite #5 chunky weight yarns are: Plymouth Yarn Encore Chunky, Loops & Threads Charisma, Lion Brand Wool Ease Chunky, and Lion Brand Scarfie.

 

Q: Do you have a favorite crochet hook size/brand?

A: Yes I do. My favorite hook brands are Boye, Hero, and Clover Amour. My favorite hook sizes are J and K (6 and 6.5 mm). My hands hurt using really small hook sizes so I rarely write patterns using smaller hooks. In testing patterns, I have discovered that there can be a big discrepancy in gauge when using different brands of hooks, so I try to add notes to my patterns for those situations.

 

Q: Where do you buy most of your yarn?

A: I like to support my local yarn store (Knitting Knight) but I also buy a lot of yarn online, most often from Joann's, Michaels, Hobby Lobby, and Knit Picks, and sometimes Etsy or eBay. Some other great online sources are WEBS, Yarnspirations, and Kraemer Yarn.